Lead quality initiatives across our global organization

Star Information Systems (STAR) seeks a dynamic individual to succeed in the role as Quality Manager. This is a key leadership position with significant responsibilities; you will take ownership of and be responsible for developing, implementing, managing, and continuously improving the quality management plan, processes, and workflows across the entire company.

We are currently in a transformative phase, evolving our company, solutions, and services to meet and exceed future demands and expectations.

You will lead the charge in fostering a culture where quality awareness is ingrained in every aspect of our organization. This newly created position is crucial to ensuring that quality, safety, and operational efficiency are firmly in place to help STAR achieve its strategic goals. The Quality Manager will be positioned at the corporate level, reporting directly to the Managing Director.

About the position

In this role, you will work actively both within and outside the company. Internally, you will support all departments and levels, including Operations, R&D, Product Development, Sales & Marketing, and the Corporate Office, ensuring that we operate as efficiently, correctly, and intelligently as possible to deliver outstanding solutions to our customers. Externally, you will assist our consultants in client engagements and projects.

The role offers significant independence, while emphasizing our collective responsibility to achieve our goals and deliver high-quality outcomes. You will collaborate with all relevant stakeholders and must be able to communicate effectively across disciplines and borders.

Responsibilities

• Develop, implement, manage and continuously improve our quality and management system – with internal routines and procedures across the organization.
• Oversee quality in both delivery and development projects, ensuring that products and services meet both our own and customer’s quality expectations, while maintaining compliance with current norms, regulations and requirements.
• Establish and execute annual quality plans, and drive continuous improvement, knowledge sharing, and the transfer of experience within the organization.
• Manage all inspections and audits, and address and follow up on incidents – internally and with customers – ensuring that deviations and improvement suggestions are documented and appropriately handled.
• Support project managers with quality-related activities in project and tender work.
• Assist the organization with preventive risk management and ensure processes deliver solutions with the right quality, on time, while actively improving quality across the value chain.
• Establish and report on key performance indicators.

About you

Competence requirements

• Bachelor’s or master’s degree in Engineering, Quality Management, Organizational development or related fields. Relevant experience may compensate for formal education.
• Minimum 5-7 years of experience in quality management, with a proven track record in leading and establishing large-scale quality management projects.
• Experience of working in IT and consultancy organizations, alternatively in the maritime or energy sectors, is highly desirable.
• Strong understanding of quality management systems, ISO standards, regulatory compliance, and industry-specific norms.
• Strong understanding of quality processes and workflows across business units.
• Fluency in both Norwegian and English is required.

Personal characteristics

• Strong leadership skills with the ability to inspire and influence others across all levels of the organization.
• Excellent communication skills, both written and verbal, with the ability to convey complex ideas clearly and effectively to diverse audiences.
• Analytical mindset with a proactive approach to identifying and resolving issues.
• Ability to thrive in a fast-paced, international and dynamic environment, and adapt to changing priorities.
• Strong team player with a collaborative and trust-building approach to working with internal and external stakeholders.
• Sensitivity to working across different cultures and geographies, with the ability to build relationships in a global environment.

Working in Star Information Systems

Onboard at STAR you will sense a culture of camaraderie. You will meet a diversity of colleagues who cares for each other, their work, the company and our solutions/services – a team environment where collaboration and shared success is key. It is safe and encouraged to engage in professional discussions and challenge the status quo.

What we offer

• A dynamic, international, competent and supportive work environment
• Opportunities for professional growth and development
• Flexibility in your workday regarding both working hours and location, with core hours from 9 to 15
• International experience and travelling
• Competitive salary and broad benefits package
• Offices at Kjøpmannsgata 35 in Trondheim

STAR is an equal opportunity employer and welcomes applications from all segments of the community. We value skills and a desire to contribute over any personal characteristics. Whether you have gender concerns, physical disabilities, or mental challenges, what matters to us is your ability to do the job and be a part of our team. If you have a sense of humor and enjoy a good laugh, it's even better. We offer a good place to work.

How to apply

If you got excited about this opportunity and want to become a part of our dedicated team, please apply with your resume and a cover letter through Badenoch + Clark.

For further information or questions regarding the position, please contact our advisors at Badenoch + Clark.

About Star Information Systems

STAR is a leading global provider of enterprise asset management software, serving the maritime and energy industries since 1997. Our clients include ship owners, ship management companies, and energy providers both onshore and offshore.

Our mission is to enhance maintenance, optimize crew safety, extend asset longevity, and improve operational performance while ensuring regulatory compliance and cost efficiency.

With headquarters in Trondheim and offices in Singapore, Denmark, Poland, Scotland, and Brazil, STAR is globally represented wherever our customers operate.